Sell digital products and deliver them automatically
List it, take payment, and the file reaches the buyer. You never send it by hand again.
Selling a template or an e-book over chat means waiting for a payment confirmation, then finding the file, then sending it and hoping it arrives. The buyer waits, and you do it again for every single sale. mowebstore turns that into a product page: the file is attached to the product, payment unlocks it, and the buyer downloads it straight from their order.
What goes wrong today
The problem with running a digital products business on chat alone.
01
You are the delivery system
Every sale becomes a manual handover — find the file, send the link, answer the follow-up. It does not scale past a handful of orders a day.
02
Payments sit in the chat thread
A buyer asks, you send a payment request, they pay, and you confirm. Nothing about that is visible later, so a dropped order is invisible until someone complains.
03
No record of what sold
Which product, to whom, when. Reconstructing it from message history is a manual job you will eventually skip.
What mowebstore does
How it works for digital products.
Mark a product as digital
Digital products skip fulfilment entirely. There is no address to collect and no shipping status to update, because nothing is being shipped.
The file unlocks after payment
Attach the file to the product once. When payment clears, the buyer's order page shows a download link. That link appears in the order, not in a chat thread.
An order is created either way
Whether the buyer pays on the card or through the WhatsApp agent, the sale lands in the same order list as everything else, with the same status tracking.
Card payments worldwide
Peach Payments and Stripe are both built in, so buyers outside your country can pay without you setting up a local merchant account first.
Questions
Common questions about selling digital products on WhatsApp.
- How do I sell a digital product on WhatsApp?
- List it in your catalogue and mark it as digital, then attach the file customers should receive. A buyer can find it on your storefront or ask the WhatsApp agent for it, pay by card, and download it from their order page as soon as payment clears.
- Do I have to send the file to each buyer manually?
- No. The file is attached to the product once. Payment unlocks the download automatically, so the same file goes to every buyer without you sending anything.
- Can I sell digital products and physical products in the same store?
- Yes. Each product is marked physical or digital, so you can sell a printed workbook alongside a downloadable template in the same catalogue without mixing up fulfilment.
- What happens if payment goes through but the download fails?
- The order still shows as paid, and the buyer sees a message telling them to contact the store with their order reference rather than a broken page. The order stays in your list for you to resolve.
- How much does mowebstore cost?
- Free includes a full store with up to 10 products and unlimited orders. Core is $49/month and Complete is $99/month, both billed monthly and cancellable at any time. Payment providers charge their own fees separately.
- Is there a limit on how many digital products I can list?
- The Free plan holds up to 10 products. Core and Complete have unlimited products, which is usually where digital catalogues end up.
- Do customers need a WhatsApp account to buy?
- No. They can browse your storefront and check out on the web. The WhatsApp connection is an extra channel, not a requirement for the sale.
- Can I use my own domain for a digital store?
- Yes, on Core and Complete, which include a custom domain and custom branding. The Free plan uses a mowebstore address.
Start with a free store
Up to 10 products, unlimited orders, and WhatsApp connected. No card needed to begin.
Other use cases