A WhatsApp ordering system for restaurants
Orders come in already written down, with the address attached, instead of arriving as a paragraph.
Restaurant orders over chat fail in a predictable way: the item list is ambiguous, the address is split across three messages, and half the order is a question about what is in it. mowebstore fixes the source of that — customers order from a real menu with real prices, delivery details are captured in the order itself, and every order arrives complete.
What goes wrong today
The problem with running a food & restaurants business on chat alone.
01
The order arrives as a paragraph
Two fried rice, one without egg, extra chilli — read it back three times to be sure, then type it into your system by hand.
02
Every menu question repeats
Do you have it vegan, is the portion large, is the spice adjustable. The same answers, to every customer, all evening.
03
Delivery details get lost
The address, the gate code and the phone number are scattered across messages, and the one that is missing is the one the driver needs.
What mowebstore does
How it works for food & restaurants.
A live menu customers order from
Items, descriptions and prices live in one catalogue. Customers order without a message conversation, so the order arrives structured.
Details captured in the order
Delivery address and notes attach to the order itself rather than to a message thread, so nothing important is lost between you and the driver.
An agent that knows your menu
On Complete, the WhatsApp agent answers menu questions and takes the order — so a question at 9pm does not go unanswered until morning.
Payments your way
Card payments through Peach Payments or Stripe, or cash on delivery and bank transfer, depending on how you operate.
Questions
Common questions about selling food & restaurants on WhatsApp.
- How do I take food orders on WhatsApp?
- Put your menu in your catalogue and share the link. Customers can order directly, or ask questions over WhatsApp and order there. Either way the order arrives as a structured order rather than a paragraph.
- Can customers pay when they order?
- Yes. Card payments through Peach Payments and Stripe are built in, and you can also enable cash on delivery or bank transfer depending on how you operate.
- Does it handle delivery addresses?
- Yes. Address and order notes are captured as part of the order, so they travel with the order rather than sitting in a separate message.
- Can I answer menu questions automatically after hours?
- On the Complete plan, the AI Sales Agent works from your menu and can take the order. You can pause it at any time and take over yourself during service.
- How much does mowebstore cost for a restaurant?
- Free includes up to 10 products and unlimited orders. Core is $49/month and Complete is $99/month. Payment providers charge their own fees separately.
- Do I need a commission-free ordering system?
- mowebstore is a flat monthly subscription rather than a cut of each sale. Peach Payments and Stripe charge their own provider fees separately, which vary by market.
- Can I update my menu prices during the day?
- Yes. Prices live in your catalogue, so an edit applies everywhere at once — the storefront, the WhatsApp agent and checkout all read the same value.
- Is there a limit on how many orders I can take?
- No. Orders are unlimited on every plan. The limit that changes between plans is on products, not orders.
Start with a free store
Up to 10 products, unlimited orders, and WhatsApp connected. No card needed to begin.
Other use cases